• Regularly provides on-site support at programs, which may include being present at all program sessions or providing support on early morning registration, evening/weekend special events, and assisting Faculty in delivery of program exercises. Interacts directly with clients and program participants, professionally representing CEE to key stakeholders, and providing the highest quality of customer service.
• Helps support a team of undergraduate student employees, including playing a role in hiring, training, scheduling and ongoing management to ensure successful execution of their duties.
• Manages important elements of program logistics, including but not limited to parking, room reservations (on and off campus), and media/audiovisual services. Supports Program Managers in planning catering and transportation, as well as other key elements of program event planning and execution.
• Assists in preparation of pre-program deliverables and materials including setting up participant communications, creating program materials (e.g. binders and handouts) and pre-program communication with participants. Manages ordering of supplies for programs, ensuring Program Managers have the materials they need for successful program execution.
• In collaboration with peers, manages inventory of materials at Haas and CEE facilities. Places orders, manages inventory system, and responds to special requests as needed. Builds and maintains relationships with vendors, including negotiating prices and services.
• Plays a key role in CEE’s budget management by managing program-related invoices and expenses. Works with peers in managing a significantly sized budget for parking permits, gifts and supplies (totaling hundreds of thousands of dollars annually).
• Provides support to the Chief Operating Officer on a variety of special projects. Shows a high level of judgment, independence and political acumen at all times in this work.

• Embodies the Haas School of Business Defining Principles of Students Always, Question the Status Quo, Confidence Without Attitude, Beyond Yourself.
• Bachelor’s Degree in a related area and/or equivalent experience and training. At least 2 years of experience in a service organization.
• Extremely strong project management and organizational skills, with the highest level of attention to detail and deadlines. Excellent time management skills.
• Ability and desire to contribute to ongoing operations and process improvement efforts across all of CEE, contributing ideas on a perpetual basis to key operational work-streams. Expected to regularly identify ways to improve business and program operations and finances.
• Thorough knowledge of administrative procedures and processes, including word processing, spreadsheet and database applications. Experience with Salesforce a plus.
• Desire to be part of a highly collaborative team. Ability to balance ever-changing special projects with ongoing job responsibilities. Must be able to work independently and with minimal direction, exercising own discretion in managing crucial elements of CEE’s program team operations.
• A strong customer service mindset. An efficient problem-solver with excellent judgment and decision-making skills.
• Exceptional interpersonal skills, including political acumen and diplomacy. Able to quickly and easily build strong relationships with diverse audiences, and work as a team-player. Comfortable working with a broad range of stakeholders, including international participants and University of California, Berkeley faculty members.
• Must be highly motivated, and have the ability to work on multiple projects and meet tight deadlines in a fast-paced, high-energy environment. Must be flexible, energetic and have a desire to be part of a fast growing organization.

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