Jan 23

Job: Student Life International Student Manager – CUNY – New York, NY

Posted by Jayme Tsutsuse (Kyoto-fu, 2013-Present), organizer of Cross-Cultural Kansai.  Click here to join the JETwit Jobs Google Group and receive job listings even sooner by email.


Position: Student Life International Student Manager
Posted by: CUNY
Location: New York NY
Type: full-time

Job Duties:

  • Manage and coordinate services to support the success of international students.
  • Creates goals and objectives that reflect Campus objectives, and evaluates performance and success
  • Supervises staff and develops office policy to ensure efficient service delivery
  • Drafts, recommends and implements policies and procedures on a variety of international student issues, such as admissions, health insurance, resident tuition, and English proficiency for international students
  • Collaborating with student affairs colleagues, provides leadership in the development of international and diversity student activities and programs; serves as an advisor/mentor to international student organizations.
  • Produces and presents relevant communications to international students, such as a handbook and orientation programs
  • Oversees required activities in matters pertaining to government agencies and compliance, such as the US Department of Justice, the US Department of State, and the Internal Revenue Service
  • Maintains relationships with College community, faculty and staff to provide additional support and to inform students of resources available to them.
  • Performs related duties as assigned.

Major responsibilities include: 
– Manage existing international cohort programs, student exchanges, and other international activities. Coordinate and successfully manage all existing degree and non-degree international programs. Work closely with faculty and various academic and administrative offices to ensure successful functioning of all aspects of the programs.
– Implement, refine, and monitor practices and procedures for international agreements and affiliations.
– Provide support to the Dean in establishing and maintaining collaborations with foreign institutions. Coordinate and facilitate international agreements following CUNY policies. Maintain relationships with international partner organizations.
– Collect and analyze data to ensure program sustainability and new directions of development. Create and refine reports on all international initiatives.
– Perform case management. Review, process, and prepare application documents. Perform course registration and billing. Conduct monitoring, advising, and troubleshooting.

Minimum Qualifications:

Bachelor’s degree and six years’ related experience required.

Preferred Qualifications:

– Master’s degree in TESOL or related field required
– A minimum of 2-3 years of experience in higher education
– Ph.D. degree
– Working with international students in institutions of higher education in the US; experience living, studying, and/or working abroad
– A minimum of 3 years of management experience of ESL or international programs at a college level
– A track record of participation in professional organizations
– Excellent communication, interpersonal, cross-cultural, and analytical skills with demonstrated ability to communicate effectively in writing
– Attention to detail and well-developed organizational, time-management, and administrative skills including budgeting, planning, and scheduling
– Proficiency in relevant software such as Excel, and ability to balance multiple priorities
– Knowledge of best practices in international education and successful record in program creation, development, and implementation
– Ability to work collaboratively and effectively with all levels of staff, faculty, students, and overseas partners to achieve institutional goals
– Willingness and ability to take initiative, meet tight deadlines, and work with or without supervision
– Sensitivity and flexibility when working with people from different cultures; discretion in confidential matters
– Knowledge of the US higher education system, student visas, and admission requirements
– Knowledge of TESOL methodology, principles of second language acquisition, curriculum design, and the use of instructional technology
– Fluency in a language other than English

Application Instructions

Applications should be submitted on-line as follows:
1. Log in to CUNY Portal at www.cuny.edu
2. Navigate to Careers at CUNY Located on the left sidebar.
3. Search by job Opening ID number.
4. Click on the Apply Now Button.

Closing Date: February 20, 2014

Please visit the job listing for more information.

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