Job: Global Pathways at Pace University Student Advisor (NY)
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Via INDEED.com. Posted by Kay Monroe (Miyazaki-shi, 1995 -97). Click here to join the JETwit Jobs Google Group and receive job listings even sooner by email.
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Position: Student Advisor
Posted by: Kaplan
Type: Full-time
Location: New York, NY
Salary: N/A
Start Date: N/A
Position Summary
The Global Pathways Student Advisor will process enrollments and sales for the Global Pathways program. The Pathways Advisor is responsible for processing bookings, providing customer service to agents and students, and coordinating all on-site student support services.
Key Job Responsibilities
– Develop existing and new streams of applications for Global Pathways programs – Process applications and forward to university personnel to obtain admission decision – Field questions (via phone and email) about the Global Pathways program from Kaplan’s sale force and prospective students – Develop and maintain excellent relationships with our partner agents – Build strong relationships with colleagues at the Global Pathways program – Provide efficient, friendly, and proactive customer service to students, agent partners and university personnel – Continually look for ways to improve service, response time and quality of information – Provide information on US immigration/ regulations including the timeline for gaining acceptance into Global Pathways – Take responsibility for the Pathways Advisor administrative tasks – General student service for the Global Pathways program – Create and manage Global Pathways housing program (dormitories and home-stays) for Global Pathways students – Identify on- or off-campus housing options for Global Pathways students – Identify an airport transfer company and coordinate transfers for students – Place students in available housing options prior to each orientation start date – Coordinate student programming including social programs and activities calendar – Other duties may be assigned as needed.
Minimum Qualifications
– Bachelor’s degree or equivalent – Excellent interpersonal, communication, and customer-service skills – Ability to deliver on detail-oriented processes – Patience and diplomacy, particularly with non-native English speakers – Ability to thrive in a fast-paced environment and work successfully in a diverse environment – Strong problem-solving and creative thinking skills – Ability to travel locally and work occasionally during evenings and weekends – Must be authorized to work in the United States
Preferred Qualifications
– Masters degree preferred – 3+ years in higher education, admissions, ESL or international student experience preferred
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