Job: Student Services Representative (NY)
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Via JET alum Zachary Piper. Posted by Dipika Soni (Ishikawa-ken, 2003-06). Dipika has recently moved back to London but is interested in hearing about any Japan-related opportunities across the globe.
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Job Position: Student Services Representative (NY)
Job Details:
Reporting to the Embassy Study Center New York Student Services Manager, you will:
• Manage student records and student balances
• Take on Bursar duties, take new bookings, calculate accurate refunds, and so on
• Counsel students regarding issues or complaints
• Provide information about the school and promote additional sales to students
• Provide superior customer service
Qualifications:
With a close understanding of office management in an international education context, you will be:
• An experienced database manager
• Fluent in Outlook, Word and Excel
• An excellent relationship builder who has good team-building and communication skills, ideally fluent in a language other than English
• Dedicated to providing superior customer service
• Able to demonstrate first rate organizational and project management skills
• Able to offer drive, creativity and enthusiasm
How to apply:
Interested applicants should submit a resume and cover letter to zpiper@studygroup.com. Applications without both a resume and cover letter will not be considered.
Compensation: Mid-30K
Embassy is the industry’s leading English language provider for international students, offering a dynamic portfolio of English language courses delivered in 19 exciting locations across the globe. Embassy is part of Study Group, a quality global education provider.
The Student Services Department provides support to Embassy students with their booking, housing, visa and social activities arrangements while studying at Embassy. We are currently looking for a Student Services Representative to provide Embassy students with the support they need outside the classroom. Bachelor’s degree required.
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