JetWit job poster Stephen Palanik (Fukushima Ken, 2004-08) learned of the following opportunity through Workopolis.com and thought it might be of interest to former JETs in the Toronto area. Stephen is a translator based in Hamamatsu city, Shizuoka Ken, and he periodically posts job listings and event information for JET alumni.
Responsibilities:
To meet and exceed customer expectations by providing the best possible travel and concierge service with premium value. Responsible for providing travel services for Amex Premium card members in Japan from Canada in a call centre environment. Travel counsellors are responsible for providing quality service, timely and accurate completion travel arrangements and the sale of value added services assisting the card member with all travel needs including concierge service. Call center is for mainly MTS Japan clients hence most of customer communication is in Japanese language. The candidate must be selfmotivated and have the ability to perform in a team environment. This position requires flexibility to work various shifts as determined by customer call volumes and business needs.
Qualifications:
Japanese language skill both verbal and written. General Travel knowledge. GDS skill is a plus.
Click here to view the original posting on Workopolis.com for more information and to apply.
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