May 9

Job: Customer and Sales Support Engineer (Tokyo)

JetWit job poster Stephen Palanik (Fukushima Ken, 2004-08) learned of the following opportunity through Workopolis.com and thought it might be of interest to former Canadian JETs living in Tokyo. Stephen is a translator based in Hamamatsu city, Shizuoka Ken, and he periodically posts job listings and event information for JET alumni.

Executive search and outplacement firm PeopleFind Inc. is looking to fill the following position with a semiconductor developer in Tokyo.

The client develops silicon and circuit solutions for network and end-point equipment manufacturers within the telecom industry.

The Customer and Sales Support Engineer is responsible for daily technical support operations and serves as a technical liaison to the client’s Japanese customers in the pre- and post-sale phases.

Other responsibilities include the following:

Handle, reproduce, and  solve the clients’ technical issues and requests (30%)
Serve as a technical liaison between Japanese customers and the Montreal-based support team (20%)
Serve as a technical resource for the sales team (15%)
Help clients integrate the products into their systems (20%)
Prepare and perform product demonstrations and training (10%)
Prepare product example code and collateral documents (5%)

Click here to view the original posting on Workopolis.com for more information and to apply.


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