May 26

Job: Customer Success Manager – Project Travel (CO)

Jobs Comments Off on Job: Customer Success Manager – Project Travel (CO)

Via JET alum Carleen Ben.  Posted by Jayme Tsutsuse (Kyoto-fu, 2013-Present), organizer of Cross-Cultural Kansai.  Click here to join the JETwit Jobs Google Group and receive job listings even sooner by email.

Position: Assistant Director Study Abroad Services
Posted by:  Project Travel
Location: Boulder, Colorado
Type: full-time

Overview:

Project Travel is hiring a full-time Customer Success Manager to begin in summer 2014. The CSM is responsible for creating better experiences for Project Travel users, community members & clients. This role will support Project Travel users as well as strengthen relationships with academic institutions, third party program providers, and non-profits in educational travel. Project Travel is a team of international educators, entrepreneurs, and tech geeks. In 2013, we launched a public fundraising website for educational travel. We are expanding our team and our technology product this year.

Qualifications:

  • Personal experience working, living, teaching, volunteering, or studying outside of the United States
  • Bachelor’s degree
  • Professional experience in one or more of the following areas: study abroad advising, student advising, international student services, institutional relations, or higher education (background in marketing or partnerships a plus!)
  • Experience OR demonstrated interest in startups, technology, and innovation a MUST
  • Strong written & verbal communication skills in English. Proficiency in a second language preferred
  • Demonstrated ability to manage social media
  • The ability to navigate multiple technology environments (e.g. social media, CRM’s, project management tools, presentation tools, etc.)
  • Bonus if you’ve ever fundraised for educational travel

To apply, please submit the following to careers@projecttravel.com:
A resume. You can submit a traditional cover letter OR a link to a 60 second (really…no more than 60 seconds) video (YouTube or Vimeo) as your cover letter. Tell us who you are in the way you feel most comfortable.
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> Please indicate in your cover letter or video if you will be attending the national NAFSA conference in San Diego next week.
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> We are accepting applications until the position is filled. Full posting description also listed at http://blog.projecttravel.com/post/86421046266/were-hiring


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