This position is responsible for performing a variety of complex technical duties in a specialized area of Student Services such as registration, record maintenance, EOPS, adult education, disabled student services, student placement, and counseling services. Plan and coordinate program activities; participate as directed in the formulation, development and implementation of appropriate policies and procedures for the assigned specialized student service; communicate with instructors, administrators, other District staff and outside agencies to coordinate and implement programs, resolve conflicts and exchange information. Conduct informational workshops regarding programs and services; participate in outreach activities to promote educational opportunities and services available; work with social services agencies to promote awareness of assigned student service. Oversee and coordinate the processing of a variety of documents related to the assigned specialized student service; assist students with application process for programs, services, and university transfers; assure the availability of specialized equipment or services for special needs students. Provide technical information and expertise to students, instructors and others in an assigned area of Student Services; serve as peer counsel to students; work with students, instructors, administrators and staff to understand students’ academic needs and progress. Maintain various records and files related to assigned area; input and download data from computer database; gather, compile and analyze pertinent data and statistics; prepare and maintain a variety of narrative and statistical records and reports related to program activities and effectiveness. Prepare and maintain program ledgers and reconcile budgets; monitor and record program administration, personnel, supply and equipment expenditures; prepare deposits and arrange for transport to bank. Train and provide work direction and guidance to others as directed. Maintain current knowledge of legal requirements, procedures and policies used in providing student services. Learn and apply emerging technologies as necessary to perform duties in an efficient, organized, and timely manner. Perform related duties as assigned.

Education and Experience: Two (2) years of related college-level coursework AND minimum two (2) years increasing responsible training or experience in student services (e.g. registration, record maintenance, EOPS, adult education, disabled student services, student placement, and counseling services).

Knowledge of: District organization, operations, policies and objectives; applicable sections of State Education Code and other applicable laws; organization, policies, and rules of assigned department or program; modern office practices, procedures and equipment; local, State and Federal laws applicable to assigned programs; specialized equipment used to communicate with blind and hearing-impaired individuals; District rules and regulations governing participation in financial aid and other government sponsored programs as assigned; basic principles of bookkeeping and record keeping techniques.

Ability to: Operate a variety of office equipment such as calculator, computer, copier, typewriter, etc.; prepare budgets and financial reports; compile, organize, and analyze statistical data; work confidentially with discretion; plan, organize and prioritize work; meet schedules and time lines; work independently with little direction; understand and follow oral and written directions; communicate effectively, both orally and in writing; understand scope of authority in making independent decisions; review situations accurately and  determine appropriate action according to established guidelines; establish and maintain effective working relationships with others.

APPLY: http://www.nocccd.edu/Employment/JobOpportunities.htm