Dec 22

Job: Community Manager at Kabam

Jobs Comments Off on Job: Community Manager at Kabam

via JETAA Northern California. Posted by Dipika Soni (Ishikawa-ken, 2003-06). Dipika currently works as an in-house translator for PFU (a Fujitsu company) in Kahoku-shi, Ishikawa-ken. She is also the vocalist for the Japanese hardcore punk band DEGRADE.

*Note: If you apply for this position, please let them know you learned of it from JetWit. Thanks.

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From Casey Lary (Hiroshima-ken 2005-07)

Hello Fellow Ex-JETs!

Do you LOVE Twitter? Updating your Fouresquare? Do you LOVE social games on Facebook? Then you may be a perfect fit for my company!

I’m currently a recruiter at Kabam.com. Kabam develops social games for facebook -www.kabam.com. I LOVE working here- it’s a great culture, really fun people, and a very exciting time to join the team. We are currently looking for a Community Manager to help with our Japanese users. The position is based out of our Redwood City office.

The link to apply is here:
http://hire.jobvite.com/CompanyJobs/Careers.aspx?k=Job&c=qE09Vfws&j=onbyVfwL
and more information about the job below.

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Job Position: Community Manager at Kabam

Job Details:

Do you tweet and post on Facebook every day, all day? Does building a social community come naturally to you? Do concepts like customer loyalty and new customer acquisition make you get up and jump?

Kabam is looking for a highly motivated individual with experience and passion for Community Management in the Social Gaming industry. We are well-funded (backed by a top VC and a prominent UK gaming company), profitable and offer a competitive salary, equity participation and benefits.

This person will be the voice of the user within the company and the voice of the company and the games we make externally to our player communities. This person will develop strategies around creating awareness of our brand and games with potential new players, engage and retain our existing players, and focus on creating and executing on techniques to drive revenue through promotions and events.

Note: We’re growing but in a controlled fashion. We believe in small teams working collaboratively to build great products. And we’re extremely selective, with an emphasis on smarts, attitude and ethics. If you are looking to make an impact on (and share in) the success of our business, work with a great team, and have a little fun in the process, please send us your information. We’d like to meet you.

WHAT YOU’LL DO:

  • Communicating and assisting our players through multiple communication channels (Facebook, Twitter, Forums, others?!)
  • Maintaining forums and other community platforms, keeping them active and relevant for our players
  • Working with game studios to create and manage contests, promotions, and other events
  • Creating messaging to our users with a focus on driving new user acquisition, existing user retention, and winning back lapsed users.
  • Finding, collating and delivering player feedback and issues regularly to the appropriate teams
  • Defining and delivering key performance metrics showing positive trends in Community Management activities
  • Monitoring the cloud, looking for trends around our brand and our games, collating these topics, and delivering them to the appropriate internal teams
  • Establishing and leading a moderation team by providing direction and focus

    • WHAT WE’RE LOOKING FOR:

  • Must have 3 years of previous experience in a community management role or similar in the gaming industry
  • Project management experience in a team environment to meet scope and timeline requirements
  • Understanding of marketing/PR methodologies and workflow
  • Strong written communication abilities in Japanese
  • Experience writing for web and newsletters
  • English written proficiency required, Verbal ideal
  • Experience working with Photoshop is a plus
  • Understanding of legal/privacy requirements for online promotions
  • Familiar with social networking sites and how to leverage them creatively from a community management perspective

    • How to Apply:

    Go to http://hire.jobvite.com/CompanyJobs/Careers.aspx?k=Job&c=qE09Vfws&j=onbyVfwL


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