Apr 19

Jobs: Project Coordinator & Social Media Manager at Cross-Cultural Web Consultancy (SF)

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btrax, the up and coming cross-cultural web consultancy in San Francisco, is looking for a Project Coordinator and a Social Media Manager at their offices in San Francisco.  Language skills in Japanese, Chinese are highly preferred.  The staff boasts a client list that includes New People, ITOCHU, Panda Express, Bandai, and a wide range of brands from both the United States and Japan.

Project Coordinator

ROLES:

• Create project plans and revise as needed to meet changing project requirements.
• Manage day-to-day operational aspects of multiple projects and ensure work stays within the contracted scope.
• Review deliverables prepared by internal team and client provided assets.
• Ensure project documents are complete, current, and stored appropriately.
• Communicate with internal teams and external contractors as well as clients for smooth project flow.
• Ensure projects stay on budget and timeline while developing new strategies to streamline project processes.
• In addition to these typical responsibilities, perform other duties as necessary.

QUALIFICATIONS:

• BA/BS degree or equivalent 4 years’ worth of higher education.
• Ability to lead the work flow for web and interactive projects.
• Ability to estimate costs and build timelines for interactive projects.
• Ability to identify and contract with key production partners to supplement Agency’s skill set.
• Experience in managing multiple projects to complete work on time and on budget.
• Strong presentation and training skills to improve internal and client understanding of web development.
• Excellent verbal and written communication skills, including strong internal and external presentation skills.
• We do NOT require a specific number of years of work experience in the web industry

BONUS POINTS

• Ability to read, write, and speak Japanese or Chinese is a major plus as our team is 95% bi-lingual or tri-lingual
• Familiarity with Adobe CS software and other software tools for web or print work.
• Web/design/coding knowledge and/or experience in the Web industry.

Social Media Manager

ROLES:

• Create social media plan documents based on client objectives and target audience demographics.
• Manage day-to-day content updates for internal marketing.
• Work with the project manager and account executives to manage ongoing social media client contracts.
• Take leadership for researching, developing and implementing novel ways to use social media.
• Creating creative and practical solutions that help clients realize their business goals
• Ensure project documents are complete, current, and stored appropriately.
• Track metrics and other online success signals to clearly define results and improve social media effectiveness.
• In addition to these typical responsibilities, perform other duties as necessary.

QUALIFICATIONS:

• BA/BS degree or equivalent 4 years’ worth of higher education. Recent grads looking for long-term opportunities are highly desired.
• Srong passion for social media and has been an active user on Twitter and Facebook for more than one year.
• Self-starter with the ability to work independently.
• Strong interest in Asian culture and ability to speak more than one language
• Ability to quickly understand how to apply social media to clients business objectives.
• Detailed oriented and experience managing multiple projects while staying within budget.
• Excellent verbal skills and engaging writing style (for writing tweets, blog postings, etc.)
• We do NOT require a specific number of years of work experience in the web industry

BONUS POINTS

• Ability to read, write, and speak Japanese or Chinese is a major plus as our team is 95% bi-lingual or tri-lingual
• Experience using Japanese and/or Chinese social media platforms (Mixi, Hatena, QQ, Baidu Space, etc.)
• Experience running a blog or other regular online publishing tool

HOW TO APPLY
Think your skills would mesh with our multicultural team’s brew of talent? Do you enjoy an office with big windows? Send us an email (hr@btrax.com) with your resume and salary expectations.

We think you have more creative things to do than craft a lengthy cover letter, please keep emails to 1-2 paragraphs and write the job title in the subject line when applying.