Mar 2

Job: General Manager – Koshidaka Holdings (Los Angeles, CA, USA)

Jobs Comments Off on Job: General Manager – Koshidaka Holdings (Los Angeles, CA, USA)

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Position: General Manager (COO Candidate)
Posted by: Koshidaka Holdings
Location: Los Angeles, CA, USA
Contract: Full-Time

Thanks to Jason Greene (Kariwa-mura, Kashiwazaki-shi, Niigata-ken, 2008-2010) for passing along the following job opening.\

This role will be instrumental in launching and managing Koshidaka’s U.S. operations, starting with the establishment of the first store. The role involves overseeing all aspects of store operations, leading future expansion, and spearheading key strategies for property development, staffing, and marketing.

Aligned with Koshidaka’s mission to bring joy to customers, foster happiness among employees and stakeholders, and energize communities, this role will drive the implementation of innovative practices that reflect the company’s values. This position demands a hands-on leader with a proven track record of operational excellence, customer-centric approaches, and the ability to manage through all stages of growth— from startup to scaling operations.

This role must be willing to work onsite, including evening and late-night shifts as necessary, to ensure smooth operations during the business hours of 12:00 PM to 2:00 AM. The ability to adapt and lead in a dynamic environment while maintaining alignment with Koshidaka’s commitment to enriching leisure experiences is essential.

Key Responsibilities
Phase 1: Launch and Initial Operations
• Lead the opening of the first U.S. location, including site setup, staff recruitment, training, and operational readiness. Oversee all aspects of daily store operations, including service quality, customer satisfaction, and financial performance.
• Work onsite as needed, with a willingness to work shifts that may extend to 2 AM, particularly during weekends or key business hours.
• Implement Koshidaka’s operational standards while adapting them for the U.S. market.

Phase 2: Expansion and Multi-Location Management
• Identify, evaluate, and secure properties for new store openings, initially focusing on locations within California, with the goal of expanding across the United States in the future.
• Develop and execute a strategic growth plan, including property development, budget allocation, and market research.
• Build relationships with local vendors, property developers, and other key partners to support the growth strategy.

Phase 3: Strategic Leadership
• Collaborate with Japanese HQ to align operational strategies with Koshidaka’s long-term vision and mission.
• Define and monitor KPIs, including revenue, customer satisfaction, and operational efficiency.
• Lead recruitment, development, and performance management of operational teams. Establish operational policies, ensuring alignment with company goals and regulatory compliance.

General Note
This job description is tentative and subject to change as needed. Additional responsibilities may be assigned to meet the evolving needs of the business.

Required Qualifications
• Proven experience in operations management, preferably in the F&B or entertainment industry, with at least 10 years of professional experience in relevant roles.
• Demonstrated success in managing multi-location retail or hospitality businesses.
• Experience in developing comprehensive business plans and operational strategies.
• Ability to work late-night shifts as part of a flexible schedule, especially during weekends.
• Hands-on experience in property development or new location rollouts.
• Strong leadership, negotiation, and partnership-building skills.
• A startup mindset with a “roll-up-your-sleeves” approach, willing to take initiative and handle multiple responsibilities in a dynamic and fast-paced environment.
• Passion for introducing a new cultural experience and aligning with Koshidaka’s vision of “karaoke for everyone.”

Preferred Qualifications
• Experience in launching or scaling new businesses in the U.S.
• Familiarity with franchise or licensing models.
• A track record of managing P&L, achieving financial goals, and optimizing operational performance.

Application Process: Please send your resume and cover letter to Jason at <jason.r.greene@gmail.com>.