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Position: Food Hall Support Manager
Posted by: Quick USA
Location: Downey, CA, USA
Contract: Full-Time
Thanks to Carlos Medina (Oita, 2019-2022) for passing along the following job opening.
Description: A Japanese Entertainment Company is currently on the lookout for a full time, fully onsite Food Hall Support Manager to join their Downey, CA location. The Manager has a variety of responsibilities to ensure smooth operations of Food Hall/Central Kitchen and high standards in food service and Safety.
DOE and skills, the pay range for this position would be around the 74k-81k mark. This position includes great benefits such as medical insurance (100% covered by the company for both employees and family), vision & dental insurance. Also, PTO and 401k are included.
Your main responsibilities would include the following:
- Learn the recipe and recreate the menu:
- Learn the recipes of our franchise partners and do training until you are able to recreate the recipe in the U.S. (Max 6 month)
- Prep-cook in the Central Kitchen and design the final cooking methods at the Food Hall while maintaining the consistent reproduction of the flavor of each menu item
- Learn the recipes from a couple restaurants and conduct training for the store employees.
- Optimize the store by managing food safety and maintaining and improving quality and cost management
- Manage the menu based on the recipe standards and associated Japanese brand standards
- Create the manual on how to cook & serve the recipes based on Japan
- Participate in developing & improving the menu
- Preparing and following up with Central Kitchen and Food Hall:
- Support setting up, preparing cooking appliances, and cleaning the Central Kitchen and Food Hall.
- Conduct cooking training and support daily tasks for Central Kitchen and Food Hall employees.
- Follow food safety based on HACCP and conduct risk management.
- Standardize cooking methods, perform quality checks for each cooking process to maintain high quality, and train staff members regarding using, repairing, and maintaining cooking appliances at the stores
- Team management:
- Cook following the authorized process, submit reports, and, if there are any issues, follow up with staff members and provide additional training to fix the issues
- Attend business trips and adjust your work schedule for the Central Kitchen and Food Hall business
- Increase productivity by educating and assigning staff members, developing a training system, and implementing the training program
- Construct a working environment that facilitates high motivation and performance
- Finance and budget management:
- Plan the budget and submit the expenses for business trips and training
- Maintain cooking facilities and financial management at the Central Kitchens and each Food Hall store, and report information to management
- Business trips and communicating with Japan branch:
- Ensure the quality of reproducibility by acquiring the recipes and cooking methods from training at our franchise restaurants in Japan (max 6 months)
- Communicate regularly with the Japan branch and share the situation and progress of the local stores in the U.S.
- Achieve smooth communication between local stores in the U.S. and franchise stores in Japan through the Japan branch
- Share stores’ operation status, future tasks and improvement points to the Japan branch (which is in charge of managing franchises)
- Following law and regulations:
- Follow the laws and regulations regarding food safety and business in the U.S.
- Provide and maintain a safe work environment for Food Hall and Central Kitchen employees – patrolling the stores regularly and making sure there are no issues at the stores and handling issues accordingly if there are any
- Others:
- Participate in other new projects actively, with quick responses to requests from upper management
- Support future grand-openings and smooth store expansions by going on business trips across the U.S.
Please consider the following qualifications:
- Food and Beverage industry experience preferred
- Must have a bachelor’s degree or equivalent management experience
- 5-10 years of managerial/project management experience preferred
- Leadership, communication skill, problem solving ability, and flexibility
- Experience in launching new projects preferred
Application Process: To apply, please send a copy of your resume to carlos@919usa.com
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