Job: Information Center Staff – Temple University (Tokyo, Japan)
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Position:
Posted by: Temple University, Japan Campus
Location: Tokyo, Japan
Contract: Full-Time; Visa Sponsorship Availiable
Overview of position:
The Information Center is the initial point of contact for all those wanting to know more about TUJ and our programs. The position focuses on providing friendly and professional services to visitors and potential students.
Primary Responsibilities:
- Answer phones and redirect accordingly or take messages
- Provide information to potential and current students
- Take care of walk-ins
- Check, sort and forward general inquiries
- CRM data management and record creation
- Update program, school event and staff calendars
- Assist with post and courier deliveries
- Hande TUJ original merchandise sales and inventory
Qualifications:
- Native-level Japanese ability with excellent verbal and written English skills
- Good organizational and multi-tasking abilities
- Willing to work shift hours
- Detail-oriented, organized and customer-oriented
- Strong interpersonal skills and a good team player
- Excellent PC skills (Word, Excel)
- Minimum 3 years work experience preferred
- Study Abroad experience preferred
Department: Information Center (General Reception and Information Desk for visitors and potential students)
Position Type: Full-time staff
Report to: Information Center Manager
Operating hours: 08:30 – 19:00, Monday through Friday
Work Hours: Mainly working one of three shifts, but may be asked to work other shifts on an as-needed basis.
Monday through Friday:
(1) 08:30 – 17:00
(2) 09:00 – 17:30
(3) 10:30 – 19:00
Visa Requirement: Temple University, Japan Campus (TUJ) is able to sponsor a visa for this position.
Salary & benefits:
- Commensurate with experience.
- Eleven days paid vacation in the first year, increasing to 20 days after 6 years of employment, plus 5 paid “personal and sick days” each year. In addition, approximately 2 weeks university-wide break over Christmas/New Year. Japanese social insurance and pension, commuting allowance, and tuition benefits for Temple University, Japan Campus (TUJ) programs.
Application Process: Review of applications will begin immediately and will continue until the position is filled. Send applications to tujjobs@tuj.temple.edu with
1. a cover letter,
2. resume or c.v.,
3. and contact information for two references.
Indicate the title of the position you are applying for in the email subject box. Also, we would appreciate it very much if you could let us know from which website/resource you found out about this position. Only those applicants who make it past the initial review will be contacted.
Temple University, Japan Campus is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status, or any characteristic protected by law.
Apply at: https://www.tuj.ac.jp/joblistings/s-ft-information-center-staff
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