Job: Assistant Director of Student Services – CET Academic Program (Washington, DC)
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Job Title: Assistant Director of Student Services
Posted by: CET Academic Program
Location: Washington, DC
Contract: Full-Time
Thanks to JET alum Kate Maruyama (Osaka-ken) for passing these along:
Description of the Organization
CET Academic Programs is a study abroad organization that has been developing and delivering innovative educational programs abroad since 1982. Originally “China Educational Tours,” CET began operations in Beijing, later expanding to other locations around the world. Today, CET offers a varied portfolio of semester, summer, and short-term customized programs around the world for college, high school, pre-college and gap year students. CET is known for high program standards, strong academics, a nimble and collaborative approach to partnerships, and supportive student services. Through elements such as field-based course components, internships, community-based learning, and housing with local roommates, CET strives to integrate students into the local community and facilitate lasting relationships with hosts. As an environmentally conscientious organization, CET aims to adopt sustainable measures across its operations. And through its commitment to inclusion, CET seeks and encourages the participation of students from diverse backgrounds, ensuring a welcoming, hospitable program environment that promotes student learning.
Description of the Position
The Assistant Director of Student Services will manage the Student Services team. This team actively supports CET’s mission by providing comprehensive support services that prepare students academically, culturally and personally for their programs abroad. The team’s broad range of support services seek to enhance the quality of CET programming, facilitate student retention initiatives and optimize the student experience. The Assistant Director will supervise six Student Services Coordinators (SSCs). Each SSC has a portfolio of semester, summer and short-term customized programs in designated countries, and works with students via telephone and email, advising them on program information and providing guidance during the application and pre-departure processes. The SSC plays a key role in the admissions process, reviewing applications and engaging in student outreach efforts to ensure the enrollment of programs. The Assistant Director will provide daily oversight of the SSCs, supervising their front line interaction with student applicants, overseeing admissions and advising, and monitoring enrollment numbers. The Assistant Director will provide mentorship, feedback, and ongoing training to the SSCs, as well as facilitate collaboration between the SSCs and their respective Programming team colleagues.
The Assistant Director will collaborate with the Director of Student Services on admissions and communication outreach strategies, and will work with the SSCs to implement the strategies when interfacing with students, parents, and partners. The Assistant Director will ensure consistent and accurate messaging across all facets of the student applicant experience—from initial interest, to acceptance, to departure.
For More Information and To Apply: https://cetacademicprograms.com/wp-content/uploads/2018/12/Assistant-Director-of-Student-Services.pdf
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