Dec 11

Job: Account Manager at Boston Technologies (MA)

Jobs , Comments Off on Job: Account Manager at Boston Technologies (MA)
Shared by JET alum Timothy Ogino (Akita-ken, 2011-13). Posted by blogger and podcaster Jon Dao (Toyama-ken, 2009-12). Click here to join the JETwit Jobs Google Group and receive job listings even sooner by email.

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Position: Japanese Speaking Account Manager
Posted By: Boston Technologies
Location:  Boston, MA

Overview:

The Account Manager provides new business case management, customer service to assigned accounts, develops key relationships, supports client retention, and new business development’ efforts. S/he interfaces with Sales, Deployment & Configuration, and Client Services to improve new client on-boarding process and post sales service experience. S/he also acts as client liaison and advocate to ensure that client issues and needs are being handled efficiently within Boston Technologies.

Requirements:

  • Must have excellent organization skills coupled with a keen attention to detail and ability to effectively prioritize and multitask
  • Excellent written and oral communication skills
  • Excellent interpersonal skills and ability to work in a team environment
  • Ability to articulate ideas to both technical and non-technical audiences
  • Outstanding performance within BT Support Team or equivalent outside work experience
  • Self-starter with the ability to work with minimal supervision
  • Customer service experience in a Call Center/Technical Support or a similar environments
  • Google Doc experience (email and document management, meeting scheduling, etc.)
  • Possess excellent word processing skills and proficiency with Microsoft Office applications
  • Bachelor’s degree in Finance, Management, Communications, Marketing or related fields required
  • 1-2 year experience as an Account Manager, Relationship Manager, or Key Account Manager
  • Experience with the spot interbank Foreign Exchange market and trading preferred
  • Experience with MetaTrader4 trading platform preferred
  • Familiarity with Salesforce or similar CRM preferred
  • Experience working with intricate technology
  • Must be fluent in Japanese (preferably a native Japanese speaker)

Application:

To apply, email resume and cover letter to hr @ bostontechnologies.com


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