Jan 23

Job: Japanese House and Garden Site Manager – Philadelphia

Via Therese Stephens, former JETAA Philly subchapter rep:

Japanese House and Garden

Site Manager

Position Profile


The Site Manager is a full time seasonal position, March through October 15, at the Japanese House and Garden, Philadelphia, Pennsylvania. The Japanese House and Garden is a 17th century style Japanese house in the west section of Fairmount Park.  This position is an integral part of the museum’s day-to-day operations and serves an important role in interacting with the public and as a liaison with other professional staff members. This position is ideal for a person who has earned a college degree or has significant life experience.  The successful candidate must also have a strong interest in and/or knowledge of Japan, Asian studies, museum studies, education or the hospitality industry.


  • Must be available to work 5 days per week, Wednesday-Sunday.
  • Hours: Wednesday-Friday 9-5; Saturday and Sunday 10-5
  • Evening work for staffing special events will be required.
  • This seasonal position begins March 3, 2009 and ends on Oct. 31, 2009.

Key Responsibilities

The Site Manager is responsible for:

  • for the daily operation of the Japanese House and Garden
  • working with the public as an “ambassador” for the Japanese House and Garden
  • providing security for the house and garden during open hours
  • working as a liaison between the site staff and the Executive Director, requires excellent communications skills
  • working with the Manger of Education to coordinate seasonal staff with school and day camp programs
  • supervising and scheduling 3 full time seasonal employees
  • providing supervision for tours of the house and garden to groups and casual visitors
  • organizing all supplies for provide supervision of hands-on activities about Japanese culture for children and adult visitors
  • assisting the Tea Master with the set up for tea ceremonies and other workshops, direct the work of seasonal staff who will assist the Tea Master
  • supervising the staffing and daily set up and take down of the gift shop.
  • doing all the buying for the gift shop and manage the shop budget
  • supervising the collection of admission fees, receive phone calls, make reservations and manage the reservations calendar
  • assisting in the organization of special events such as Summer Festival, evening parties and weddings
  • coordinating and scheduling the staff and volunteers for all special events and workshops
  • providing supervision and staff support for weddings and other rentals
  • assisting in maintaining the house and garden including supervising seasonal employees who will do routine cleaning
  • assisting with membership and development activities including mailings
  • other duties as assigned
  • this is a salaried position – $18,000

Reporting Relationships

This position reports directly to the Executive Director.  However, the position works very closely with the Manger of Education and Membership.

Desired Competencies

Oral communications – Will have an interest in working with the public and strives to present the best possible attitude when presenting information about the organization.  This person should enjoy working with both children and adults.  Able to successfully give directions/instructions to seasonal staff.

Written communications – Will be able to write routine business letters, memos for internal use, and directions/instructions for seasonal staff.

Supervisory skills – Will be able to successful manage 3 seasonal employees, including one who does landscape work, on a daily, weekly and monthly basis.

Detail-oriented – Ensures that all tour calendars, program schedules, and staff schedules are accurate and kept up to date at all times.  Provide leadership and model day-to-day activities to ensure that tasks are completed including using problem-solving skills.

Interpersonal skills – Will work well with others in this small and close-knit organization.  This person should be able to build and maintain strong and positive relationships.

Creativity – Plays an active role in site problem solving, customizing tours and activities for the organization including suggesting ways of improving programs and operations.


A college degree, trade certification, or significant life and work experience

Experience working with the public is desired.

Interest and experience with Asian studies, museum studies, recreational studies, education or the hospitality industry is a plus.

Must be able to lift 20 pounds.

Having a car is a requirement

To apply:

Send resume and cover letter to:

Prudence Haines, Executive Director

Japanese House and Garden

4700 States Drive, Ohio House

Philadelphia, PA 19131


can be emailed to:  info @shofuso. com

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