Job: Server and Network Administrator at Temple University – Temple University (Tokyo, Japan)
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Position: Server and Network Administrator at Temple University
Posted by: Temple University, Japan Campus
Location: Tokyo, Japan
Contract: Full-Time; Visa Sponsorship Availiable
Information Technology Services seeks a Server and Network Administrator to join the team responsible for:
- Administering servers and network.
- Provide support for computer labs and various systems.
- Provide second-level technical support for Helpdesk.
Key Responsibilities:
- Administer and maintain VMware vCenter environment, ensuring high availability and performance.
- Maintain and monitor assigned systems to ensure optimal performance, to determine system upgrade/replacement schedules, and meet established Service Level Agreement (SLA) commitments.
- Manage and troubleshoot Network infrastructure.
- Deploy, maintain, and optimize Windows Servers.
- Design, and implement group policies to enhance system security and performance.
- Utilize Microsoft Graphs and PowerBI for reporting and automation tasks.
- Provide basic Linux support, predominantly with Debian and Ubuntu distributions.
- Deliver high-quality L2 desktop support to end-users, resolving hardware and software issues.
- Collaborate with local IT teams on training, projects, system upgrades, and new technology evaluations.
- Collaborate with IT teams based in Pennsylvania, USA ( UTC-4 ). Monthly or Bi-monthly based on need.
- Document processes, procedures, configurations, and ensure they remain up-to-date.
Qualifications & Experience
- Being approachable by users of all IT skill levels with a customer service mindset
- Minimum of 3 years of experience in a similar role.
- Excellent problem-solving skills.
- Be able to arrive at the Tokyo Campus within 3 hours (Emergencies only, team shared responsibility)
- Fluent in English with conversational Japanese
Preferred Qualification & Experience
- Ability to communicate in Japanese to escalate issues to outside vendors.
- Experience working in an academic institution.
- Familiar with AWS EC2 and Lambda
- Familiar with SharePoint Online.
- Familiar with PowerShell, PowerAutomate, Bash scripting
- Experience with device management using Microsoft Intune.
- Experience with device management using Jamf for MacOS and iOS devices.
Work Hours: 37.5 hours per week; From Monday to Friday (Some work on Saturday, Sunday, and out-of-office hours may be required)
Report to: IT Operations Manager
Visa Requirement: Temple University, Japan Campus (TUJ) can sponsor visa for highly qualified candidates.
Salary & benefits:
- Salary commensurate with experience, plus transportation.
- Eleven (11) days paid vacation in the first fiscal year (July-June) increasing to 20 days after 6 years of employment, plus 5 paid “personal and sick days” each year. In addition, approximately two weeks of company-wide break over Christmas/New Year, Japanese social insurance, pension, commuting allowance, and tuition benefits for Temple University, Japan Campus (TUJ) programs.
- Possibility of partial remote work with some flexibility in work-shift.
Application Process: Review of applications will begin immediately. Send applications to tujjobs@tuj.temple.edu with the following three items as attachments.
1. a cover letter highlighting relevant experience and what appeals to you about the position,
2. a resume or CV, and
3. two references and their contact information.
Indicate the title of the position you are applying for in the email subject box. We would appreciate it if you could let us know from which website/resource you learned about this position.
Only candidates selected for an interview will be contacted.
Temple University, Japan Campus is committed to equal opportunity employment, and to increase diversity and inclusivity in both its community and curricula. All qualified applicants shall receive full and equal consideration for employment. The university does not discriminate against candidates and employees because of their disability, sex, race, gender identity, sexual orientation, religion, national origin, age, veteran status, or any other protected status under the law. Candidates who can contribute to the institution’s goals are strongly encouraged to apply.
Apply at: https://www.tuj.ac.jp/joblistings/s-ft-its-server-network-admin
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