{"id":35722,"date":"2014-07-23T22:41:07","date_gmt":"2014-07-24T02:41:07","guid":{"rendered":"http:\/\/jetwit.com\/wordpress\/?p=35722"},"modified":"2014-07-23T22:41:07","modified_gmt":"2014-07-24T02:41:07","slug":"jobs-admissions-counselor-capa-international-education-boston","status":"publish","type":"post","link":"https:\/\/jetwit.com\/wordpress\/2014\/07\/23\/jobs-admissions-counselor-capa-international-education-boston\/","title":{"rendered":"Jobs: Admissions Counselor – CAPA International Education (Boston)"},"content":{"rendered":"

Via JET alum Carleen Ben. \u00a0Posted by\u00a0Jayme Tsutsuse<\/strong><\/a>\u00a0<\/em>(Kyoto<\/a>-fu, 2013-Present)<\/strong>, organizer of\u00a0Cross-Cultural Kansai<\/a><\/strong><\/em>. \u00a0Click here<\/a>\u00a0to join the\u00a0JETwit Jobs Google Group<\/a>\u00a0and receive job listings even sooner by email.<\/p>\n

\n

Position<\/i><\/strong>:\u00a0Admissions Counselor<\/em>
\nPosted by<\/b>:\u00a0CAPA International Education<\/span><\/em>
\nLocatio<\/i>n<\/em><\/strong>:\u00a0Boston, MA<\/em>
\nType<\/em><\/strong>:\u00a0Full-time\u00a0<\/em><\/p>\n

Overview:<\/strong><\/p>\n

CAPA International Education is an established leader in the development and administration of quality international education programs. For 40 years, CAPA has partnered with colleges and universities across the country and around the world, providing a full range of programs and integrated services designed to support all aspects of international education. A strong worldwide network, professional expertise, and demonstrated success in the field make this international education organization the preferred resource for a growing number of US institutions of higher learning. CAPA is recognized for rigorous and quality programs that integrate academic and experiential learning opportunities at our Global City centers and specialized custom programs that are specifically designed to meet an institution’s needs.\u00a0<\/span><\/p>\n

The Admissions Counselor is responsible for recruiting leads, advising students during the application process, and ensuring the student enrolls in a CAPA program. This position will report to the Student Admissions Supervisor.\u00a0 Responsibilities include:<\/span>

Recruitment:<\/span><\/strong>
\u00a0 *\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Recruiting students who have expressed interest in attending a CAPA program through making phone calls and sending email messages.<\/span>
\u00a0 *\u00a0\u00a0 Offering advice on program selection and answering program- specific, country-specific, and other questions, such as those regarding credit transfer, scholarships, and financial aid.<\/span>
\u00a0 *\u00a0\u00a0 Providing a high level of customer service support to students by answering any application and pre-departure questions they might have and helping them prepare them for their time abroad.<\/span>
\u00a0 *\u00a0\u00a0 Meeting daily phone call and email volume targets as well as term-based student enrollment targets.<\/span>
\u00a0 *\u00a0\u00a0 Assisting with mailing of brochures and fair materials as needed.<\/span><\/p>\n

Admissions:<\/span><\/strong>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Engage students who have applied to one of CAPA’s program and maintain contact with them as you assist them through the enrollment process.<\/span>
\u00a0 *\u00a0\u00a0 Speak regularly with the student accounts department to review student payment activity and assist when necessary to follow up on payments.<\/span>
\u00a0 *\u00a0\u00a0 Monitor enrollments and student paperwork deadlines.<\/span>
\u00a0 *\u00a0\u00a0 Manage client folders and ensure all information is up-to-date.<\/span>
\u00a0 *\u00a0\u00a0 Keep students engaged throughout the enrollment process and ensuring they complete their application and deposit.<\/span>
\u00a0 *\u00a0\u00a0 Advise applicants and inquiries on program selection, answers program specific questions as well as country specific questions, and helps with questions concerning: credit transfer, scholarships and financial aid and any other questions.<\/span>
\u00a0 *\u00a0\u00a0 Adhere to preset daily call\/email volume targets as well as student enrollment targets per term.<\/span>

\nOverall:<\/span><\/strong>
\u00a0 *\u00a0\u00a0 Maintaining student leads in Salesforce, an internet-based sales program, and tracking communications through it.<\/span>
\u00a0 *\u00a0\u00a0 Maintaining an organized workspace.<\/span>
\u00a0 *\u00a0\u00a0 Provide a high level of customer service support to students, institutional contacts and parents by answering any application and pre-departure questions they might have, and preparing them for their time abroad.<\/span>
\u00a0 *\u00a0\u00a0 Other duties as assigned by the Student Admissions Supervisor<\/span>
Notes: Some travel may be required during high-volume university recruitment drives.<\/span>
Key Skills<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Able to work independently but also a team player<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Outgoing and energetic personality<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exceptional phone etiquette<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exceptional verbal and written communication skills<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong listening skills<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Customer service orientation<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ability to pay attention to detail<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong organizational skills<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ability to adapt<\/span>

Qualifications:<\/span><\/strong>

*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 BA\/BS degree required<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Ability to work independently<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong organizational, communication, leadership, and customer service skills<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Strong written, verbal and presentation skills<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Exceptional phone etiquette<\/span><\/p>\n

*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Desire to work in a team environment across departments<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Enthusiastic, outgoing personality with a constant willingness to lend a helping hand<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Drivers license preferred<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Experience working in a study abroad office or for a study abroad organization preferred<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Study abroad experience and a foreign language preferred<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Prior experience working with university students preferred<\/span>

Benefits Include:<\/span><\/strong>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Salary plus bonus plan<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Medical\/dental insurance<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 401k retirement savings plan<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 Three weeks paid time off in the first year, four weeks thereafter<\/span>
*\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0 CAPA International Education is an equal opportunity employer<\/span>

If you are looking for an exciting career opportunity with room to grow, mail, fax, or email your resume and cover letter with salary requirements to:<\/span>
Human Resources<\/span>
CAPA International Education<\/span>
65 Franklin Street<\/span>
5Th Floor<\/span>
Boston, MA 02110<\/span>
Email:\u00a0<\/span>jobs@capa.org
Fax: 857-207-3324<\/span><\/p>\n","protected":false},"excerpt":{"rendered":"

Via JET alum Carleen Ben. \u00a0Posted by\u00a0Jayme Tsutsuse\u00a0(Kyoto-fu, 2013-Present), organizer of\u00a0Cross-Cultural Kansai. \u00a0Click here\u00a0to join the\u00a0JETwit Jobs Google Group\u00a0and receive job listings even sooner by email. Position:\u00a0Admissions Counselor Posted by:\u00a0CAPA International Education Location:\u00a0Boston, MA Type:\u00a0Full-time\u00a0 Overview: CAPA International Education is an established leader in the development and administration of quality international education programs. For 40 […]<\/p>\n","protected":false},"author":111,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":true,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[3],"tags":[],"class_list":["post-35722","post","type-post","status-publish","format-standard","hentry","category-jobs"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pkZ7m-9ia","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/posts\/35722","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/users\/111"}],"replies":[{"embeddable":true,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/comments?post=35722"}],"version-history":[{"count":2,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/posts\/35722\/revisions"}],"predecessor-version":[{"id":35724,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/posts\/35722\/revisions\/35724"}],"wp:attachment":[{"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/media?parent=35722"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/categories?post=35722"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/tags?post=35722"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}