{"id":28587,"date":"2013-01-19T15:13:37","date_gmt":"2013-01-19T19:13:37","guid":{"rendered":"http:\/\/jetwit.com\/wordpress\/?p=28587"},"modified":"2013-01-19T15:13:37","modified_gmt":"2013-01-19T19:13:37","slug":"job-fluent-japanese-speaking-and-writing-call-center-agent-mt-view-ca","status":"publish","type":"post","link":"https:\/\/jetwit.com\/wordpress\/2013\/01\/19\/job-fluent-japanese-speaking-and-writing-call-center-agent-mt-view-ca\/","title":{"rendered":"Job: Fluent Japanese (Speaking and Writing) Call Center Agent (Mt. View, CA)"},"content":{"rendered":"<p><em>Via<b>\u00a0Randstand USA<\/b>. Posted by <\/em><strong><i><a href=\"http:\/\/www.linkedin.com\/in\/monroekim\">Kay Monroe<\/a> (<a href=\"http:\/\/www.linkedin.com\/groups?mostPopular=&amp;gid=3755102&amp;trk=myg_ugrp_ovr\">Miyazaki<\/a>-shi, 1995 -97)<\/i><\/strong><em>. <a href=\"https:\/\/groups.google.com\/forum\/?hl=en&amp;fromgroups#!forum\/jetwitjobs\" target=\"_blank\">Click here<\/a> to join the <a href=\"https:\/\/groups.google.com\/forum\/?hl=en&amp;fromgroups#!forum\/jetwitjobs\" target=\"_blank\">JETwit Jobs Google Group<\/a> and receive job listings even sooner by email.<\/em><br \/>\n\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014<\/p>\n<p><b><i>**Note: If you apply, please let them know you learned of the job listing via JETwit. Thanks**<\/i><\/b><\/p>\n<p><strong><i>Position<\/i><\/strong><em>: Call Center Agent<\/em><br \/>\n<em><b>Posted by<\/b>: Randstand USA<\/em><br \/>\n<strong><i>Type<\/i><\/strong><em>: <\/em><i>4 to 6 month temporary assignment<\/i><br \/>\n<strong><i>Location<\/i><\/strong><em>: Mountain View, CA<\/em><br \/>\n<strong><i>Salary<\/i><\/strong><em>: <\/em><i>$19.00\/hrly<\/i><br \/>\n<strong><i>Start Date<\/i><\/strong><em>: <\/em><i>N\/A<\/i><\/p>\n<p><b>Duties &amp; Responsibilities:<\/b><br \/>\n\u00b7 Provide phone and email support to resolve user problems.<br \/>\n\u00b7 Helping customers work systematically through technical problems, help customers understand the<br \/>\nfeatures, and benefits of new products.<br \/>\n\u00b7 Follow pre-defined (as trained) support procedures and policies.<br \/>\n\u00b7 Support a wide-variety of types for products such as:\u00a0 mobile hardware, payments, digital media, etc.<br \/>\n\u00b7 Work in a fast-changing, fast-paced workplace.<br \/>\n\u00b7 Work with fellow agents to solve difficult customer issues.<br \/>\n\u00b7\u00a0 Effectively and judiciously escalate issues with clear communication.<\/p>\n<p>**<i>Must be able to pass a criminal background check<\/i>**<\/p>\n<p><b>Skills &amp; Experience:<\/b><br \/>\n\u00b7 2 years of strong customer support experience with the ability to work flexible hours.<br \/>\n\u00b7 Enthusiastic consumer digital technology\/media user &#8212; prefer personal use of Android products and strong<br \/>\nAndroid knowledge.<br \/>\n\u00b7 Specialized experience may be required, based on products supported at the time of hire such as:<br \/>\ntechnical hardware support\/installation, financial transaction support, etc.<br \/>\n\u00b7 The technical knowledge (knowledge of Android) to successfully troubleshoot with first call resolution<br \/>\nwhere possible or to know when to escalate to another member of the team.<br \/>\n\u00b7 Ability to resolve billing and payment queries.<br \/>\n\u00b7 Enjoy the challenges of working with a wide variety of people.<br \/>\n\u00b7 Strong desire to learn continually and grow professionally.<br \/>\n\u00b7 Driven to master the products they&#8217;re supporting\/offering.<br \/>\n\u00b7 Comfortable communicating non-technical solutions to technically complex matters.<\/p>\n<p><b>To Apply For This Position, Please Click On The Following Link<\/b>:\u00a0 <a href=\"https:\/\/interview.harqen.com\/interviewnow\/9054\/6311\">https:\/\/interview.harqen.com\/interviewnow\/9054\/6311<\/a><\/p>\n<p>Or E-mail resume to <a href=\"mailto:monica.calderon@randstadusa.com\">monica.calderon@randstadusa.com<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Via\u00a0Randstand USA. Posted by Kay Monroe (Miyazaki-shi, 1995 -97). Click here to join the JETwit Jobs Google Group and receive job listings even sooner by email. \u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014\u2014 **Note: If you apply, please let them know you learned of the job listing via JETwit. Thanks** Position: Call Center Agent Posted by: Randstand USA Type: 4 to [&hellip;]<\/p>\n","protected":false},"author":85,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[3,1],"tags":[],"class_list":["post-28587","post","type-post","status-publish","format-standard","hentry","category-jobs","category-uncategorized"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pkZ7m-7r5","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/posts\/28587","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/users\/85"}],"replies":[{"embeddable":true,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/comments?post=28587"}],"version-history":[{"count":2,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/posts\/28587\/revisions"}],"predecessor-version":[{"id":28589,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/posts\/28587\/revisions\/28589"}],"wp:attachment":[{"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/media?parent=28587"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/categories?post=28587"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/tags?post=28587"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}