{"id":28539,"date":"2013-01-18T20:22:30","date_gmt":"2013-01-19T00:22:30","guid":{"rendered":"http:\/\/jetwit.com\/wordpress\/?p=28539"},"modified":"2013-01-18T20:22:30","modified_gmt":"2013-01-19T00:22:30","slug":"job-call-center-agent-in-mt-view-ca-fluent-in-japanese-speak-and-write","status":"publish","type":"post","link":"https:\/\/jetwit.com\/wordpress\/2013\/01\/18\/job-call-center-agent-in-mt-view-ca-fluent-in-japanese-speak-and-write\/","title":{"rendered":"Job: Call Center Agent in Mt. View, CA Fluent in Japanese (Speak and Write)"},"content":{"rendered":"

Job listing received directly form Randstad Staffing. \u00a0If you apply, please let them know that you learned of the job listing via JETwit:<\/em><\/p>\n

Call Center Agent in Mt. View, CA Fluent in Japanese (Speak and Write)<\/b><\/div>\n

TO APPLY FOR THIS POSITION, PLEASE CLICK ON THE FOLLOWING LINK:<\/b>\u00a0 https:\/\/interview.harqen.com\/interviewnow\/9054\/6311<\/a><\/strong><\/p>\n

\n

Or E-mail resume to: \u00a0monica.calderon@randstadusa.com<\/b>\u00a0<\/b><\/p>\n<\/div>\n

Duties & Responsibilities:<\/b><\/div>\n
<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Provide phone and email support to resolve user problems.<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Helping customers work systematically through technical problems, help customers \u00a0\u00a0\u00a0\u00a0\u00a0\u00a0understand the features, and benefits of new products.<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Follow pre-defined (as trained) support procedures and policies.<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Support a wide-variety of types for products such as:\u00a0 mobile hardware, payments, digital media, etc.<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Work in a fast-changing, fast-paced workplace.<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Work with fellow agents to solve difficult customer issues.<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Effectively and judiciously escalate issues with clear communication.<\/div>\n
\u00a0<\/div>\n
\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0<\/b>**<\/b>SWING ONLY<\/b>**<\/b><\/div>\n
\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0**<\/b>This is a 4 to 6 month temporary assignment<\/b>**<\/b><\/div>\n
\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0**<\/b>Must be able to pass a criminal background check<\/b>**<\/b><\/div>\n
\u00a0\u00a0\u00a0\u00a0 **<\/b>Pays $19.00\/hrly<\/b>**<\/b><\/div>\n
<\/div>\n
<\/div>\n
Skills & Experience:<\/b><\/div>\n
<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a02 years of strong customer support experience with the ability to work flexible hours.<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Enthusiastic consumer digital technology\/media user — prefer personal use of Android products and strong Android knowledge.<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Specialized experience may be required, based on products supported at the time of hire such as: technical hardware support\/installation, financial transaction support, etc.<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0The technical knowledge (knowledge of Android) to successfully troubleshoot with first call resolution where possible or to know when to escalate to another member of the team.<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Ability to resolve billing and payment queries.<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Enjoy the challenges of working with a wide variety of people.<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Strong desire to learn continually and grow professionally.<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Driven to master the products they’re supporting\/offering.<\/div>\n
\u00b7\u00a0\u00a0\u00a0\u00a0\u00a0\u00a0Comfortable communicating non-technical solutions to technically complex matters.<\/div>\n","protected":false},"excerpt":{"rendered":"

Job listing received directly form Randstad Staffing. \u00a0If you apply, please let them know that you learned of the job listing via JETwit: Call Center Agent in Mt. View, CA Fluent in Japanese (Speak and Write) TO APPLY FOR THIS POSITION, PLEASE CLICK ON THE FOLLOWING LINK:\u00a0 https:\/\/interview.harqen.com\/interviewnow\/9054\/6311 Or E-mail resume to: \u00a0monica.calderon@randstadusa.com\u00a0 Duties & […]<\/p>\n","protected":false},"author":1,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"jetpack_post_was_ever_published":false,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2}},"categories":[3],"tags":[],"class_list":["post-28539","post","type-post","status-publish","format-standard","hentry","category-jobs"],"aioseo_notices":[],"jetpack_publicize_connections":[],"jetpack_featured_media_url":"","jetpack_shortlink":"https:\/\/wp.me\/pkZ7m-7qj","jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/posts\/28539","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/comments?post=28539"}],"version-history":[{"count":5,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/posts\/28539\/revisions"}],"predecessor-version":[{"id":28565,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/posts\/28539\/revisions\/28565"}],"wp:attachment":[{"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/media?parent=28539"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/categories?post=28539"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/jetwit.com\/wordpress\/wp-json\/wp\/v2\/tags?post=28539"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}