{"id":16956,"date":"2011-02-18T01:34:04","date_gmt":"2011-02-18T05:34:04","guid":{"rendered":"http:\/\/jetwit.com\/wordpress\/?p=16956"},"modified":"2011-02-18T01:34:04","modified_gmt":"2011-02-18T05:34:04","slug":"job-it-help-desk-new-jersey","status":"publish","type":"post","link":"https:\/\/jetwit.com\/wordpress\/2011\/02\/18\/job-it-help-desk-new-jersey\/","title":{"rendered":"Job: IT Help Desk (New Jersey)"},"content":{"rendered":"

via TWI (Southern California recruitment agency)<\/strong>. Posted by Dipika Soni<\/a> (Ishikawa-ken, 2003-06)<\/strong>. Dipika currently works as an in-house translator for PFU (a Fujitsu company) in Kahoku-shi, Ishikawa-ken. She is also the vocalist for the Japanese hardcore punk band DEGRADE<\/a>.<\/p>\n

*Note: If you apply for this position, please let them know you learned of it from JetWit. Thanks.<\/em><\/p>\n

———————————————————————————————————————————-<\/p>\n

Job Position:<\/strong> IT Help Desk (New Jersey)<\/p>\n

Main Job Tasks and Responsibilities:<\/strong><\/p>\n

  • Respond to requests for technical assistance in person, via phone, electronically<\/li>\n
  • Diagnose and resolve technical hardware and software issues<\/li>\n
  • Follow standard help desk procedures<\/li>\n
  • Log all help desk interactions<\/li>\n
  • Administer help desk software<\/li>\n
  • Redirect problems to appropriate resource<\/li>\n
  • Identify and escalate situations requiring urgent attention<\/li>\n
  • Track and route problems and requests and document resolutions<\/li>\n
  • Prepare activity reports<\/li>\n

    Requirements:<\/strong><\/p>\n

  • Working knowledge of fundamental operations of relevant software, hardware and other equipment<\/li>\n
  • Knowledge and experience of customer service practices<\/li>\n
  • Related experience and training<\/li>\n
  • If the person is entry level, must have computer science degree<\/li>\n

    Language: English only<\/p>\n

    Salary: $ 30-45K (DOE)<\/p>\n

    How to apply:<\/strong><\/p>\n

    Please contact Tommy @ TWI (310-787-7475) or email to tishida@twinc.com<\/strong><\/em> and mention you saw this ad on Jetwit.<\/p>\n","protected":false},"excerpt":{"rendered":"

    via TWI (Southern California recruitment agency). Posted by Dipika Soni (Ishikawa-ken, 2003-06). Dipika currently works as an in-house translator for PFU (a Fujitsu company) in Kahoku-shi, Ishikawa-ken. She is also the vocalist for the Japanese hardcore punk band DEGRADE. *Note: If you apply for this position, please let them know you learned of it from […]<\/p>\n","protected":false},"author":40,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"_jetpack_newsletter_access":"","_jetpack_dont_email_post_to_subs":false,"_jetpack_newsletter_tier_id":0,"_jetpack_memberships_contains_paywalled_content":false,"_jetpack_feature_clip_id":0,"_jetpack_memberships_contains_paid_content":false,"footnotes":"","jetpack_publicize_message":"","jetpack_publicize_feature_enabled":true,"jetpack_social_post_already_shared":false,"jetpack_social_options":{"image_generator_settings":{"template":"highway","default_image_id":0,"font":"","enabled":false},"version":2},"jetpack_post_was_ever_published":false},"categories":[3],"tags":[],"class_list":["post-16956","post","type-post","status-publish","format-standard","hentry","category-jobs"],"aioseo_notices":[],"aioseo_head":"\n\t\t\n\t\n\t\n\t\n\t\n\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t\n\t\t