May 5

Job: Technical Account Manager – SalesTribe (Sydney, Australia)

Posted by Sydney Sparrow. Click here to join the JETwit Jobs Google Group and receive job listings even sooner by email

Job Title: Technical Account Manager – Japanese Speaking
Posted by: SalesTribe
Location: Sydney, Australia
Contract: Full-Time

Here is a job courtesy of JETAA NSW:

At SalesTribe we are excited to be partnered with a Global SaaS vendor who empowers IT, professionals, to properly assess, deploy, and manage technology solutions in a cloud-first world. They have successfully delivered IT software solutions to more than 6.5 million end users across 31,000 customers in 155 countries. – Mission – to build a platform where businesses discover, implement, and manage a vast collection of IT services through automation. We are empowering our customers to be more profitable in the cloud era.

We are looking for: Pre or Post – Sales Specialist to support growth efforts in Japan. Based in either Australia, Singapore or Japan – you MUST be fluent in Japanese both oral and written communication.

What You’ll Do?

  • Ability to understand customer’s technical requirements and advise on the appropriate solutions
  • Proven experience delivering cloud-based products and SaaS applications
  • Strong technical background to diagnose customer problems and convey details back to the business through a deep technical understanding of service
  • Regular meetings with the Sales, Marketing and Delivery teams to ensure effective communication and sharing of knowledge
  • Communication/social skills to engage with both technical and non-technical contacts across all mediums but primarily email, telephone, chat and video conferencing.

You will have?

  • Be fluent in Japanese
  • Experience work in Pre and Post sales roles
  • Experienced with Cloud-based products and SaaS applications
  • Familiarity with network protocols, DNS, email systems, etc.
  • Experience with Microsoft stack including O365, Azure, Exchange, SharePoint
  • Experience owning projects and problems through to completion.
  • Bring ideas and solutions to the team to drive performance improvements

What’s on offer?

Join the team that makes a positive impact on the future of IT services automation… you’re going to love it.  You’ll receive a – Lucrative Salary Package and performance bonus based on outcomes.

Application Process: For more information and to apply please click here.

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