Jul 9

Job: Account Manager – CYBERAGENT NYC, INC (New York, NY, USA)

Posted by Sydney Sparrow. Click here to join the JETwit Jobs Google Group and receive job listings even sooner by email.

Job Title: Account Manager
Posted by:
New York, NY, USA
Contract: Full-Time

Thanks to former CLAIR NY staff member, Ai Juul for passing along the following job opportunity with her new company:

Department: Advertising Div.
Reports to: Hisayo Okada, President and CEO
FLSA Status: Non-Exempt
Date Last Modified: July, 2018

General Position Summary

This position is responsible for new customer outreach and developing relationships with existing clients. This position is also responsible for achieving each sales goal and maintaining and reinforcing proper promotional campaigns for the current clients.

Essential Job Functions:

  • Sales
    • Identifies and developing the new customer resources to promote business development opportunities
    • Develops leads for new business opportunities and creates client contacts by researching databases as well as cold calling
    • Follows up on new leads and referrals resulting from sales activities
    • Retains existing clients by facilitating product development with development staff.
    • Communicates with existing and potential customers seeking sales opportunities as well as identifying market trends.
    • Arranges and prepares agreements and contracts.
    • Supports of existing clients and partnerships.
    • Generates and delivering sales reports to managers on a daily and weekly basis.
    • Works toward monthly and quarterly sales goals set by Management.
    • Works and communicating with account manager and designer in sharing intel of digital ad buying.
    • Plans media buying strategies and content strategy.
    • Responsible for supporting the launch of campaigns as well as making timely optimizations to fulfill clients’ KPIs.
    • Executes, manages and optimizes digital media campaigns and programs for clients while meeting or surpassing client performance expectations.
    • Conducts sales presentations and introduces promotional products to both existing and potential customers.
    • Monitors competitors’ sales and marketing activities, analyzes and presents findings to Management.
    • Develops the sales strategies for designated areas, and updates the strategies frequently to match the Management’s decisions.
    • Submits weekly and monthly activity/call reports concerning customer-related activities for quotes, orders, and problems concerning customer relationships: keeps the Management informed.
    • Plans and attends trade shows.
    • Recommends potential services to the Management by collecting customer information and analyzing customer needs.
  • Other & Miscellaneous
    • Communicates market and customer-specific information to global colleagues in structures, actionable fashion with clear, actionable identification of opportunities, schedule, and next steps.
    • Seeks constant improvement, more efficient and less expensive ways and means in work processes
    • Performs special projects and other miscellaneous duties as assigned by Management.
    • Maintains high ethical standards in the work place.
    • Reports all irregular issues and problems to management for solution.
    • Maintains good communication with management, office staff members and outside contacts.
    • Complies with all company policies and procedures.
    • Responsible for maintaining a clean and safe working area.


  • Education & Work Experience
    • Bachelor’s degree (B.S.)  in business or related field; or equivalent combination of education and experience.
    • Conversational Japanese (speaking).

Certificates / Licenses

Driver’s License

Supervisory Responsibilities


Work Environment & Physical Demands

The work environment characteristics described here are representative of those an employee encounters while performing the essential job functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

  • Work Environment: Office
  • Noise Levels: Moderate

Tools & Equipment

  • General office equipment including phones, fax, copier, personal computer, printer, scanner, etc.
  • Software includes the use of Windows operating system and MS Office.

Travel & Driving Requirements

The following travel and driving requirements are required of the incumbent into this position.

Local Travel:

Yes, frequently.

Domestic Overnight Travel:

Yes, frequently.

International Travel:

Yes, occasionally.

Vehicle driving requirements:


Driving Safety Requirements:

Observe speed limits and obey all road signs, as well as keep driving records (i.e., mileage and gas receipts); Refer to Employee Handbook.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully carry out the essential job functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this position, the employee is required to frequently sit and occasionally must stand, walk, use hands and fingers and reach with hands and arms.  The employee must occasionally lift and/or move up to 20 pounds.

Specific vision abilities include the ability to read and analyze data in hard copy and on a computer screen, measure or identify using eyesight and adjust vision focus.

The above job description identifies the essential job functions and skills needed by the person or persons assigned to this position.  These job functions and skills are not intended to be a complete and exhaustive list of all responsibilities, duties and skills required.  Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions. The information contained herein is subject to change at the company’s discretion.

Application Process: Please send all cover letters and resumes to Ai Juul at ai.j@cyberagentnyc.com

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