May 9

Job: Japanese Interpreter – LanguageLine Solutions (Remote)

Posted by Sydney Sparrow. Click here to join the JETwit Jobs Google Group and receive job listings even sooner by email.

Job Title: Japanese Interpreter
Posted by:
LanguageLine Solutions
Remote (Eligible to work in United States or Canada)
Contract: Full-time

Here’s another job passed along to us from JET alumna, Rebecca Chen (Akita-ken):

LanguageLine Solutions has an immediate opening for Work at Home interpreters. This is a rewarding position that you can perform from the comfort of your home.

The Japanese Telephone/Video Interpreter is responsible for handling calls on demand, and renders the meaning of conversations between Japanese and English speakers. The interpreter helps break the communication barrier between a Japanese speakers and a non-Japanese speaker, who is a professionals in any of the wide range of industries LanguageLine Solutions serves: Healthcare, Government, Insurance, Financial, Utilities, Travel & Hospitality, and 911, Law Enforcement, Court, and General Business.

The interpreter processes information quickly, concisely and recognizes sensitive cultural differences and she/he is professional and courteous at all times. The interpreter uses appropriate terminology and understands common industry procedures and practices. The calls may involve simple or complex, non-technical or technical subjects in the industries LanguageLine Solutions serves.


Candidates need to be located in the United States. This is a remote position. The Japanese interpreter works from his/her home-office. It is essential to ensure a quiet & secure environment. Note pads and writing utensils, glossaries, and dictionaries are useful tools. The Japanese interpreter must have a dedicated landline or VoIP and head-set and telephone.

Basic Information: 

  • Must be 18 or older
  • Eligible to work in the United States or Canada (We do not offer visa sponsorship)
  • Dedicated phone line is required (Not including Cell Phones)
  • A reliable high-speed internet connection
  • High School Diploma or equivalent
  • Medical interpreter experience preferred not required

Principal Duties and Responsibilities: 

The interpreter must: 

  • Receive client-calls and answer in a professional manner
  • Render correct concepts and meanings between Japanese and English, upholding correct rules of grammar, clarity and tone, from one language into another
  • Provide clear and accurate renditions with no additions or omissions
  • Employ good customer service and clear enunciation, pronunciation, pleasant and professional voice as well as polite forms of expression
  • Remain calm during emergency calls
  • Be punctual and available during scheduled work hours
  • Ensure access to the Internet for work related electronic communication
  • Take all required LanguageLine Solutions training to learn interpretation protocol
  • Follows clients instructions, manage the flow of the call and avoid taking over the call, as well as avoids interaction with the limited English speaker person w/o client’s permission
  • Understand terminology in the following industries: Medical, Insurance, Finance and Law

This is not a translation position, where the written word is involved; however, translators and other skilled linguists who are fluent in Japanese and English are encouraged to apply. Telephone interpreters render the meaning verbally over the phone.

Technical Requirements: 

  • Ensures a high speed Internet connection for work related electronic communication
  • This internet connection should provide download speeds of no less than 5 MB and upload speeds of 1 Mb
  • An additional port must be available on the modem itself and not on an external router for work purpose. Cable or fiber optic service is preferred. Satellite will not work
  • Telephone service can’t have call waiting, voice mail, call forward, Caller ID, Voice Messaging, .or any other feature that would interfere with call delivery. Cellular or cordless phone are not allowed. Internet phones (VoIP) and landline telephone services can be used.

Physical Requirements: 

  • Will work in front of a computer screen, to operate a computer keyboard and mouse and to remain in a stationary position at least 50%- 90% of the time.
  • Involves sitting, using hands to handle or feel, reaching with hands and arms, seeing, talking, and hearing.
  • Occasionally requires standing and walking
  • Must have sufficient manual dexterity to type or write
  • Able to lift a minimum of 40 lbs.
  • Maybe expose to moderate noise levels (i.e. computer, audio, telephone)
Qualifications & Skills: 

  • Native, or near native, fluency in Japanese and English
  • Ability to explain cultural concepts to avoid miscommunication, and to act as a cultural broker
  • Ability to concentrate, stay detached from the conversation and remain neutral and objective at all times while following client’s instructions closely
  • Excellent listening, retention and note taking skills to maintain a high level of accuracy
  • Knowledge of industry-specific terminology; on-going study of glossaries and training materials including scripts provided by our clients
  • Completion of High school education
  • Education in languages/translation/interpretation or related fields preferred, but not required
Application Process: To apply, please click here. If this is not something that interests you at this time, would you consider forwarding this email to friends or family members who might be interested? To explore career opportunities with LanguageLine Solutions, please visit
Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against based on race. color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information or any other consideration prohibited by law or contract.
VEVRAA Federal Contractor requesting appropriate employment service delivery systems, such as state workforce agencies and local employment delivery systems, to provide priority referrals of protected veterans.


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