Dec 19

Job: Travel Consultant – The Art of Travel (Tokyo or Kanazawa, Japan)

Posted by Sydney Sparrow. Click here to join the JETwit Jobs Google Group and receive job listings even sooner by email.

Position: Travel Consultant
Posted by: The Art of Travel
Location: Tokyo or Kanazawa, Japan
Contract: Full-Time

Thanks to JET alum Erin Kessler (Gunma-ken) for the following job opening:


The Art of Travel calls Japan home and between us we have decades of combined experience living, working and raising our families here in Japan. The AOT team is comprised of artists, writers, and travel professionals, all passionate about Japan and authorities on the culture. Our extensive network reaches throughout the country and includes everyone from artisans to architects and geisha to gardeners.

We invite you to join our team of Japan enthusiasts and help us to show the world all this wonderful country has to offer.


This position entails a variety of responsibilities, including planning & overseeing itineraries for overseas clients, coordinating work between the Tokyo, Kanazawa and New York offices, meeting clients and assisting with various portions of trips, and participating in research and development of new products.

Your typical day will involve answering emails from clients, crafting custom itineraries, coordinating itinerary contents with reservation staff and occasionally attending client meet and greets.

As a travel consultant, you will need to utilize your strong communication skills and professionalism through daily interactions with clients and vendors.


The below are the common responsibilities for travel consultants at The Art of Travel. From time to time, management may assign additional responsibilities.

  • Maintain regular communications with clients via e-mail & telephone
  • Craft itineraries based on clients’ input/desires
  • Coordinate with reservation staff to ensure accurate booking of itineraries
  • Resolve any tour problems in a quick and efficient manner
  • Act as a contact point for clients while they are touring Japan
  • Work with accounting to ensure accurate and timely receipt of payment from clients
  • Research new and interesting experiences for clients
  • Periodically be responsible for our evening and weekend emergency phone


  • Minimum of two years’ experience in travel planning, travel sales, and/or hospitality
  • Native or near native English language abilities
  • Strong communication skills, both spoken and written
  • Strong conversational Japanese language ability or higher
  • Ability to work in a multicultural environment and collaborate with other people
  • Proven ability to meet deadlines on high pressure tasks
  • Outgoing, positive, forward thinking attitude
  • Ability to empathize and relate to others, coworkers and customers.
  • Japanese travel agent license strongly preferred, but not required.


Bachelor’s degree or equivalent required.

*Preference will be given to those with degrees in hospitality.


The position is open at either of our offices in Kanazawa city in Ishikawa prefecture, or Tokyo, to be decided later.


Immediate start date preferred but not required


The deadline to submit your application is January 15, 2018. We are accepting applications immediately and will be reviewing them on an ongoing basis. Candidates will be considered until the deadline; however The Art of Travel may extend a job offer before the deadline if a suitable candidate is found.

Please send your resume and cover letter to André Starell at

The cover letter should detail why you feel you are suited for the position and what you hope to achieve working at The Art of Travel.

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