Jul 22

Job: Student Services Coordinator, Duke University (NC)

Via JET alum Carleen Ben.  Posted by Jayme Tsutsuse (Kyoto-fu, 2013-Present), organizer of Cross-Cultural Kansai.  Click here to join the JETwit Jobs Google Group and receive job listings even sooner by email.


Position: Student Services Coordinator
Posted by: Duke University Global Education Office for Undergraduates
LocationDurham, North Carolina
Type: Full-time 

Overview:

The Global Education Office at Duke University is currently accepting applications from qualified candidates for the position Student Services Coordinator with regional responsibilities in the Americas, Spain, Africa, and Turkey. This is a new position that will also take the lead in coordinating GEO’s marketing efforts. Successful candidates will have a strong background in both marketing/communications and student advising for study away opportunities. Please refer to the vacancy announcement below. To apply, please send a cover letter, resume or CV, and the names of three references to globaled@duke.edu. We will not contact references without first checking with you. Please use “Student Services Coordinator” in your subject line. In addition, applicants will need to apply through the Duke HR system (http://hr.duke.edu) using the requisition number listed: 400857605. This position is based in Durham, North Carolina. No phone calls.

Job Duties:

  • Advise students exploring off campus study options. Assist them with identifying programs that meet their academic interests and goals. Work with them through the application, admission, registration and pre-departure processes to ensure a smooth transition into their chosen program. Advise students interested in petitioning for non-approved programs. Collect and prepare petition material to be presented to the Global Education Committee. Hold weekly advising sessions at the Pratt School of Engineering. Meet individually with students to discuss and plan the integration of global education into academics plans. Hold regular advising hours to be available to students on an ad-hoc basis. Develop appropriate outreach to undergraduate population. Disseminate information on new programs to Duke departments, Directors of Academic Engagement and other campus units.
  • Liaise with faculty program directors for assigned programs and support them in their recruitment efforts.
  • Plan, coordinate, and implement a marketing plan for the GEO, working across regions and themes to provide a coherent and integrated message for operations and programming. Serve in a leadership role in the GEO Marketing Working Group. Oversee branding, develop print and electronic marketing materials, and coordinate outreach communication. Manage all social media channels. Manage website content and design, web (re)development, and ongoing maintenance.
  • Coordinate and deliver GEO outreach programs and presentations on campus, including Orientation, Family Weekend, Majors Fair and Blue Devil Days. Organize and deliver presentations to residence halls, sororities/fraternities and other student organizations.
  • Maintain liaison with other programs, offices and departments at Duke to coordinate program business and to accomplish program objectives; interface with external organizations as appropriate to ensure cooperative efforts are enhanced and available resources filled. Specifically, work with other GEO program coordinators and the Career Center to plan re-entry events for returning students.
  • Attend monthly Global Education Committee meetings if needed.
  • Communicate with Duke students and parents to provide accurate information about policies and program offering; address student health and safety concerns for programs in your assigned region.
  • Some evening and weekend work is expected. Must have a driver’s license and car.
  • Perform other duties as assigned.

Qualifications:

  • Bachelor’s required. Masters preferred.
  • One year of experience in program administration or involving academic, instructional or counseling activities to acquire skills necessary to plan, coordinate and implement a variety of program activities and events.
  • Duke University is an Affirmative Action/Equal Opportunity Employer committed to providing employment opportunity without regard to an individual’s race, color, religion, age, gender, sexual orientation, national origin, genetic information, veteran status, or disability.

Education:Work requires communications, analytical and organizational skills generally acquired through completion of a bachelor’s degree program.
Experience: Work requires three years of experience in a student advising or other student services function. OR AN EQUIVALENT COMBINATION OF RELEVANT EDUCATION AND/OR EXPERIENCE


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